FAQ

Who is Ancient Aura Jewelry?
We are a small Black-Owned ecommerce business located in Queens, New York. Our pieces are inspired by various ancient civilizations that help created our current understanding of Universal Laws & /or Principals
By adorning yourself with these pieces you're paying reverence to these ancestors which will allow you will tap into the spirit of their greatness. We also believe that the enchanting mystery of these ancient symbols will have a subtle affect that will intrigue every one that you encounter. terms of service

 

What are your jewelry pieces made from?  Yes, we use real 18k gold plating PVD plating on our pieces. All our jewelry pieces are made with a base metal of steel,brass, or alloy.

Do your jewelry pieces fade? Our pieces are double coated to ensure long lasting quality.

Do you offer a warranty? Yes, all of our jewelry pieces come with a 2yr warranty. If you are not pleased with your piece, we will give you a replacement.

What's the best way to care for and clean my jewelry piece? The best way to care for your jewelry is to clean it with a soft microfiber cloth.  In addition, swimming or taking a shower with your jewelry are never recommended as these can result in damage to the metal do to the harsh chemicals in chlorine & some soaps.

What is your return policy? We have a 7 day return policy for a full refund or exchange if the items have not been damaged by customer. See full return policy

I need to return an item, what do I do? If you're not satisfied with you order and would like to return your item, please email us at ancientaurajewelry@gmail.com for a return authorization.

Where are your jewelry pieces made? All of our jewelry pieces are made in the United States. Manufacturing is done in Massachusetts, Colorado, and California.

Do you ship internationally? Yes, we ship worldwide.

How long does shipping take?  U.S. domestic orders take about 4-7 business days. International orders take about 10-14 business days (depending on customs).

Do you sell wholesale? Yes, if you're a retailer interested in carrying our products please email ancientaurajewelry@gmail.com

Do you do custom orders? Sorry, we don't do custom orders. But if you have any suggestions then please email or inbox us on any of our social media platforms. We do take our customer suggestions seriously.

What are you payment options? We accept PayPal & all major cedit/debit cards. See full privacy statement

ancientaurajewelry@gmail.com

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